To customers who use email addresses from mobile phone carriers

Thank you for using PGS.

If your registered email address is a mobile phone company email address (carrier email address) such as "docomo.ne.jp", "ezweb.ne.jp", or "softbank.jp", you may not receive emails from our company depending on your settings.

To prevent issues such as not receiving your order information, we recommend that you use an email address other than a carrier email address, such as "gmail", when registering.

In addition, if you are currently registered with a carrier email address and would like to change your email address, please contact us using the inquiry form below. When doing so, please include your name, current email address, and the email address you would like to change to in the body of the message. Any points you have at that time will also be transferred.

If you wish to continue using your mobile phone carrier's email address, please set your email address to allow emails from the "pgs.ne.jp" and "shopify.com" domains. Please refer to the link below for details. Please note that if you do not set your email address, you may not be able to receive various notification emails, such as replies to inquiries and order confirmations.

[How to set up carrier email reception permission]

If you have a "docomo.ne.jp" email address, click here
https://www.docomo.ne.jp/info/spam_mail/spmode/domain/

For those who use "ezweb.ne.jp" email address
https://www.au.com/support/service/mobile/trouble/mail/email/filter/detail/domain/

For those who use "softbank.jp" email addresses
https://www.softbank.jp/mobile/support/mail/antispam/email-i/

We apologize for any inconvenience this may cause and appreciate your understanding.