A. When you register as a member, a My Account page will be created, where you will be able to check your order history and the shipping company's waybill number. You will also be able to register multiple shipping and billing addresses, which you will be able to select from a list during the purchase process.
Additionally, when you become a member, you will receive points based on the products you purchase.
For more information about membership, please see [User Guide/Membership Registration] .
A. When you register as a member, a My Account page will be created, where you will be able to check your order history and the shipping company's waybill number. You will also be able to register multiple shipping and billing addresses, which you will be able to select from a list during the purchase process.
Additionally, when you become a member, you will receive points based on the products you purchase.
For more information about membership, please see [User Guide/Membership Registration] .
A. You can pay by credit card (Visa, Mastercard, JCB, American Express, Diners Club, Discover), cash on delivery, Shop Pay, Google Pay, Apple Pay, and deferred payment (Payday).
For payment information, please refer to [User Guide/Payment] .
A. You can pay by credit card (Visa, Mastercard, JCB, American Express, Diners Club, Discover), cash on delivery, Shop Pay, Google Pay, Apple Pay, and deferred payment (Payday).
For payment information, please refer to [User Guide/Payment] .
A. For regular orders, if the item is in stock, it will be shipped on the next business day. It will arrive within 2-3 days, or up to 7 days after the order is placed (although some items may take longer to be delivered).
For details, please check our Shipping Policy .
A. For regular orders, if the item is in stock, it will be shipped on the next business day. It will arrive within 2-3 days, or up to 7 days after the order is placed (although some items may take longer to be delivered).
For details, please check our Shipping Policy .
A. For products with [Pre-order] in the product name, we will ship them to you as soon as they arrive around the expected release date listed in the product description.
For details, please check our Shipping Policy .
A. For products with [Pre-order] in the product name, we will ship them to you as soon as they arrive around the expected release date listed in the product description.
For details, please check our Shipping Policy .
A. You can purchase pre-order items and regular items at the same time. In that case, the shipping and handling fees will be as follows:
1. If the total amount of your order is 8,000 yen (tax included) or more, shipping will be free.
2. If the total amount of your order is less than 8,000 yen (tax included), a shipping fee of 540 yen (tax included) will be added.
*Items in stock will be shipped first.
*If you purchase items with different release dates at the same time, they will be shipped in the order they arrive.
*There will be no additional shipping charges.
*We do not accept changes after an order has been confirmed, so please check the amounts on the order confirmation screen before making your purchase.
For details, please check our Shipping Policy .
A. You can purchase pre-order items and regular items at the same time. In that case, the shipping and handling fees will be as follows:
1. If the total amount of your order is 8,000 yen (tax included) or more, shipping will be free.
2. If the total amount of your order is less than 8,000 yen (tax included), a shipping fee of 540 yen (tax included) will be added.
*Items in stock will be shipped first.
*If you purchase items with different release dates at the same time, they will be shipped in the order they arrive.
*There will be no additional shipping charges.
*We do not accept changes after an order has been confirmed, so please check the amounts on the order confirmation screen before making your purchase.
For details, please check our Shipping Policy .
A. In principle, we use Sagawa Express for delivery. Once the ordered product is shipped from the distribution center, we will send you an email with the shipping company's waybill number to your contact email address. If you register as a member, you can also check the waybill number on your My Account page.
Sagawa Express offers various services that allow you to change the delivery date and time to suit your needs. If you would like to specify a delivery date and time, please apply to change the delivery date and time through Sagawa Express's various services.
For details, please check our Shipping Policy .
■If your package is small, such as one T-shirt or one small item, it will be placed in the mailbox at the delivery address.
A. In principle, we use Sagawa Express for delivery. Once the ordered product is shipped from the distribution center, we will send you an email with the shipping company's waybill number to your contact email address. If you register as a member, you can also check the waybill number on your My Account page.
Sagawa Express offers various services that allow you to change the delivery date and time to suit your needs. If you would like to specify a delivery date and time, please apply to change the delivery date and time through Sagawa Express's various services.
For details, please check our Shipping Policy .
■If your package is small, such as one T-shirt or one small item, it will be placed in the mailbox at the delivery address.
A. If the product is defective or you purchased the wrong size, we will accept returns or exchanges.
For details, please see our Refund Policy .
A. If the product is defective or you purchased the wrong size, we will accept returns or exchanges.
For details, please see our Refund Policy .
A. Most of the T-shirts sold on this site are imported from overseas, and are about one size larger than those sold in Japan.
If you would like to know more specific sizes, please contact us using the inquiry form , as we will measure the item only if it is in stock. Please note that it will take 1-2 business days to measure the item.
A. Most of the T-shirts sold on this site are imported from overseas, and are about one size larger than those sold in Japan.
If you would like to know more specific sizes, please contact us using the inquiry form , as we will measure the item only if it is in stock. Please note that it will take 1-2 business days to measure the item.
A. Yes, it costs 200 yen (including additional work fees). There are some products that cannot be wrapped, such as pre-ordered items and some other items.
For more information, please refer to [User Guide/Gift Wrapping] .
A. Yes, it costs 200 yen (including additional work fees). There are some products that cannot be wrapped, such as pre-ordered items and some other items.
For more information, please refer to [User Guide/Gift Wrapping] .
A. If you forget your login password, you will need to reset it yourself.
For details, please refer to [User Guide/Membership Registration] .
A. If you forget your login password, you will need to reset it yourself.
For details, please refer to [User Guide/Membership Registration] .
A: Please contact us via the inquiry form .
If the destination email address is a mobile phone company email address (carrier email address) such as "docomo.ne.jp", "ezweb.ne.jp", or "softbank.jp", emails from our company may not be delivered depending on your settings.
For details on how to proceed, please refer to [To customers using email addresses from mobile phone carriers] .
A: Please contact us via the inquiry form .
If the destination email address is a mobile phone company email address (carrier email address) such as "docomo.ne.jp", "ezweb.ne.jp", or "softbank.jp", emails from our company may not be delivered depending on your settings.
For details on how to proceed, please refer to [To customers using email addresses from mobile phone carriers] .
A. You can unsubscribe by clicking the "Unsubscribe" button at the bottom of the email newsletter sent to you.
For general information about email newsletters, please see [User Guide/About Email Newsletters] .
A. You can unsubscribe by clicking the "Unsubscribe" button at the bottom of the email newsletter sent to you.
For general information about email newsletters, please see [User Guide/About Email Newsletters] .
A. Currently, we do not have a permanent physical store, but we do hold pop-up stores and events on an irregular basis.
Once the event is decided, we will announce it on this website.
A. Currently, we do not have a permanent physical store, but we do hold pop-up stores and events on an irregular basis.
Once the event is decided, we will announce it on this website.
Proceed to various inquiries
If the problem persists, please contact us using the inquiry form.